The Livengrin Team
The Livengrin Team is a group of dedicated professionals committed to supporting recovery…your recovery!
“All of the people at Livengrin are smart, caring people who are genuinely interested in your success.”
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BY THE NUMBERS: Prescription and over-thecounter drugs are, after marijuana and alcohol, the most commonly abused substances by Americans 14-and-older. (National Institute on Drug Abuse)
Program Manager for Residential Services
Amanda grew up in southeast Missouri and came to Bucks County after completing her undergraduate and master’s degrees from Lehigh University in Bethlehem, PA where she was a Dean Scholar. As a credentialed professional, with over 10 years in the field, Amanda has received national
and international certifications as an advanced alcohol and drug specialist. She was awarded the Bucks County Women in Leadership Award in 2015 and serves on the Advisory Board at Bucks County Community College. She enjoys sharing her passion for education, and promoting efforts to reduce the stigma of addiction as an adjunct professor at three area colleges, as well as through her involvement in the YWCA. Amanda strives to advocate compassion, understanding, and the importance of comprehensive treatment options.
Director of Quality Improvement
Brittany holds a B.S. in healthcare management from Temple University’s Fox School of Business and then joined Einstein Hospital in working in patient services in the ER. Looking for an opportunity to work with those battling addiction, Brittany came to Livengrin, working in admissions to connect those suffering from addiction to find help they need. Brittany’s commitment to patient care led her to the quality department, where she served in a support role before being promoted to Director of Quality Improvement. Brittany’s attention to detail, critical thinking skills and drive to continually learn and improve her workplace makes her an asset to the patients she serves. She is the proud mom of two awesome young boys.
Program Manager, Healthcare Professionals
Sheila began her career as a Social Worker in 1999. She received her BSW from Temple University and it was there that she discovered her passion for working with individuals who suffer with addiction. As a student, Sheila was placed as an intern with BCCADD and the Mothers Overcoming
Mood–altering Substances program (MOMS). She began working closely with women who not only had to deal with the stigma of addiction but also with how they were judged for using while pregnant.
Sheila joined Livengrin in 2001 and subsequently returned to Temple University, earning her MSW in 2004. Sheila worked as a residential therapist and continued to take strengths based approach when treating the disease of addiction. In 2010, Livengrin developed a Health Care Professionals Program and Sheila became the residential therapist for the Nurses Lifeline Program. She has been the clinical heart of the program since its beginnings, ensuring clinical excellence and remaining focused on providing the best care for the patients in this innovative program, delivering high quality treatment services for nurses and other health care professionals.
Sheila was promoted to the position of Program Manager for the Health Care Professionals Program in 2015, where she continues to ensure clinical excellence and provides clinical supervision to all of the Health Care Professionals staff. She strives to ensure that every patient receives excellent care and no longer has to face this disease alone.
Jim has over 40 years’ experience in public safety. Following two years in the US Army/Military Police, he graduated from the Pennsylvania State Police Academy and served with a Transit Police Agency in Philadelphia. Jim has been a Certified Police Instructor at the State and County Police Academies
for 30 years; he is a licensed addictions counselor; a Certified Employee Assistance Professional; President of the Greater Philadelphia Chapter of EAPA, and an adjunct professor at Saint Joseph University in the Organization Development and Leadership Department.
He served as Director of the New Jersey State Police – Office of Employee Assistance – a position held for 25 years. Jim was honored with the Governor’s Recognition Award (2002); International Critical Incident Stress Foundation’s Innovation in Disaster Mental Health Award (2005); recipient of Caron Foundation’s EAP of the Year Award (2008), and the Greater Philadelphia EAP of the Year Award (2012). He was recently recognized with the Brain Injury Alliance of New Jersey Humanitarian Award. Jim and the FRAT Team have trained over 20,000 first responders in substance abuse prevention for the PA Commission on Crime and Delinquency.
Director of Residential Services
Jack has been a cornerstone at Livengrin Foundation for over 32 years. His work and life experience make him an invaluable resource for both staff and patients. Jack is a compassionate, intuitive and skilled clinician, and has functioned in a variety of roles since joining the organization
back in 1984. He has helped countless people over the years and is well known in the professional and recovering communities.
Jack holds a Bachelor of Science in Counseling, and is a Certified Co-Occurring Disorders Professional, a Certified Clinical Supervisor, a Certified Criminal Justice Professional and a Nationally Certified Addictions Counselor.
Cindy Ryan Otto
AMICare/Family Services Coordinator
Cindy is an accomplished and innovative clinician who has worked in the drug and alcohol field for over fifteen years. Her current role as clinical coordinator of the AMICare Program utilizes her enthusiasm, creativity and clinical skills for the development of treatment options for patients
who have struggled to maintain long term recovery. She and her team work with our young adult population as well as patients who have struggled with multiple treatment experiences. She considers Livengrin to be “sacred ground” where so many people have come to be restored to health and serenity, and feels that Livengrin has given her the opportunity to be a part of something exceptional that contributes to the greater good.
Cindy received a Bachelor’s Degree in Counseling from Alvernia University and a Master of Science in Counseling Psychology from Holy Family University. She is a Licensed Professional Counselor, a Certified Advanced Alcohol and Drug Counselor and a Certified Co-Occurring Disorders Professional. She is the recipient of the Father Martin’s Ashley Academic Award and has been a presenter at the Pennsylvania Certification Board’s annual conference.
Pooja Shah, MSN, FNP-C
Pooja is a Family Nurse Practitioner with over 5 years of experience in treating patients with substance use disorder. In 1999, she completed a Master of Microbiology, but quickly decided that patient care was where she wanted to be instead. In 2008, Pooja completed her Bachelor of Science in Nursing at Jefferson University, Philadelphia
and then completed her Master of Science in Nursing – Family Nurse Practitioner while working as an RN at Children’s Hospital of Philadelphia. After graduation, Pooja has been working with Livengrin Foundation and is currently pursuing her Doctor of Nursing Practice degree.
“Every day, working for patients adds to my education as a substance use disorder healthcare provider. This education is not just from co-workers but from the patients and their families. It is very rewarding to help individuals walk through this journey of recovery”.
Director of DUI Services
Helen provides oversight for Livengrin’s DUI Programs at our Oxford Valley, Northeast and Center City Philadelphia outpatient sites. She also serves as the Lower Bucks County DUI Coordinator through the PA DUI Association. Helen was responsible for the creation of the
Bucks County Victim’s Impact Panel, which began in 1993 and focuses on DUI tragedies and fatalities
Helen joined the Livengrin staff in 1989 and is completely committed to DUI education and prevention. She is passionate about her work and has often stated that she feels very fortunate and extremely grateful that her work gives her the opportunity to make a difference in the community.
In her free time, Helen enjoys spending time with her grandchildren and traveling with her husband.
Program Manager for Residential Services
Diane is Program Manager for the detoxification/medical unit. Her career at Livengrin spans over 30 years. In addition to her extensive clinical experience, Diane has served in a variety of supervisory and administrative positions, and has received advanced training and certification in clinical
supervision by the Department of Drug and Alcohol Programs. Diane has provided coaching, supervision and mentoring to a variety of current key leaders in the behavioral health field, and has dedicated her career to helping individuals and families recover one day at a time. She has an undergraduate degree in liberal studies and is dually certified in Addiction Counseling and Co-Occurring Disorders by the Pennsylvania Certification Board.
Diane is a resident of Greater Northeast Philadelphia and in her leisure time enjoys a variety of music, a good movie and jokes – in addition to watching her favorite soap operas. Her family is what keeps Diane motivated to continue her intrinsic work and to be ready to take the next call for help.